Shipping policy
Thank you for shopping with yiwuyeqie.shop. We are committed to delivering your order safely and efficiently.
Order Processing
Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Regions
We currently ship to the following regions:
- United States
- Canada
- United Kingdom
- European Union countries
- Other selected European countries
If your location is not available at checkout, please contact us at service@yiwuyeqie.shop.
Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| United States | 7-15 business days |
| Canada | 8-18 business days |
| United Kingdom | 7-15 business days |
| European Union | 8-18 business days |
| Other European Countries | 10-20 business days |
Delivery times are estimates only and may be affected by customs clearance, weather, local carrier delays, holidays, or other circumstances beyond our control.
Shipping Fees
Shipping fees are calculated at checkout based on your destination, order value, and selected shipping method.
We may offer free shipping promotions from time to time. Any applicable free shipping offer will be shown at checkout.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, or other fees may be charged by your local customs authority.
Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping fee.
We recommend checking with your local customs office for more information before placing an order.
Tracking
Once your order has shipped, tracking details will be sent to your email. Please allow 2-5 business days for tracking information to update after shipment.
If your tracking has not updated for several days, please contact us at service@yiwuyeqie.shop and we will assist you.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses provided by the customer. If you notice an error, please contact us as soon as possible.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at service@yiwuyeqie.shop with your order number.
We will work with the carrier to investigate the issue and provide a suitable solution where possible.
Failed Delivery or Returned Packages
If a package is returned to us due to failed delivery, refusal, unpaid customs fees, or an incorrect address, we may contact you to arrange reshipment. Additional shipping fees may apply.
Contact Us
If you have any questions about shipping, please contact us:
Email: service@yiwuyeqie.shop
Business Name: Yiwu Yefa E-commerce Firm
Address: Room 205-3, No. 2, Building 11, Younan Residential Area, Fotang Town, Yiwu City, Jinhua City, Zhejiang Province, China